License & Billing FAQ
Common questions about Hawkra licensing, billing, and subscription management.
What happens when my license expires?
When a self-hosted license expires, your Hawkra instance enters read-only mode. All existing data is fully preserved and accessible for viewing, but you cannot create new assets, run scans, import data, or generate reports until you upload a new valid license.
Can I switch from SaaS to self-hosted?
Yes. You can sign up for a self-hosted license directly from your SaaS account by navigating to your name dropdown and selecting Self-Hosted. From there you can purchase or generate a license key for your own infrastructure.
Your SaaS data and your self-hosted instance are completely separate. Switching to self-hosted does not migrate your SaaS data, and you can continue using both simultaneously if needed.
What's included in the free trial?
The free trial provides 7 days of unrestricted access to every feature in the platform. No credit card is required to start.
During the trial you have full access to:
- TalonStrike advanced active reconnaissance
- Complete OSINT toolkit
- Unlimited AI-powered analysis
- All import formats (Nmap, Nessus, Burp Suite, OpenVAS, ZAP, BloodHound)
- Report generation with custom branding
- Team collaboration and role-based access
After the trial ends, your account reverts to the Free tier unless you subscribe to Premium or purchase a self-hosted license.
How do I renew my license?
- Go to hawkra.io and log in to your account.
- Navigate to Self-Hosted in the account menu.
- Generate or purchase a new license.
- Download the license file.
- Upload it to your local Hawkra instance through the admin dashboard to replace the expired one.
Your instance will immediately exit read-only mode once a valid license is applied.
What are the tier limits?
Hawkra offers three tiers, each suited to different use cases:
| Feature | Free | Premium | Self-Hosted |
|---|---|---|---|
| Assets per workspace | 10 | 1,000+ | Unlimited |
| AI analysis | Limited | Full | Full (local LLM supported) |
| Import formats | Basic (Nmap, Burp Suite, BloodHound) | All formats | All formats |
| TalonStrike | Not available | Included | Included |
| OSINT tools | Limited | Full | Full |
| Workspaces | Limited | Multiple | Unlimited |
Can I downgrade from Premium to Free?
Yes. You can downgrade at any time through the Stripe billing portal, accessible from your account settings under Billing & Subscriptions.
When you downgrade:
- All existing data is retained and remains accessible.
- Premium-only features (TalonStrike, advanced imports, unlimited AI) become unavailable.
- If your workspace exceeds the free tier limit of 10 assets, you will need to reduce your asset count before you can create new ones.